TrimTime Privacy Policy

TrimTime ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, TrimTime (the "App"), which allows real-time booking of hairdresser and barber services with map and location features. As TrimTime operates in the European Union (EU), we comply with the General Data Protection Regulation (GDPR). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the App.

1. Information We Collect

We collect only the personal data necessary to provide the App's services, in line with GDPR's data minimization principle. The types of information we collect include:

Personal Data

• Account Information: When you register for an account, we collect your name, email address, phone number, and other contact details you provide.
• Location Data: With your explicit consent, we collect precise or approximate location data from your device to show nearby hairdressers or barbers and enable booking features.
• Booking Information: Details related to your appointments, such as selected services, dates, times, and preferred hairdressers or barbers.
• User Content: Information you voluntarily provide, such as profile details, preferences, reviews, or photos uploaded to the App.

Non-Personal Data

• Usage Data: We collect anonymized information about how you interact with the App, such as pages visited, features used, search queries, and time spent on the App.
• Device Information: We collect details about your device, including device type, operating system, IP address, and unique device identifiers.
• Analytics: We use third-party analytics tools (e.g., Google Analytics) to collect aggregated, anonymized data about App usage to improve our services.

2. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: We process location data and send marketing communications only with your explicit consent, which you can withdraw at any time.
• Contract: We process account and booking information to fulfill our contract with you (e.g., to provide booking services).
• Legitimate Interests: We process usage and device data to improve the App's functionality and security, provided this does not override your rights.
• Legal Obligation: We may process data to comply with applicable laws or regulations.

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the App, including enabling real-time booking and location-based services.
• Personalize your experience by showing nearby hairdressers or barbers and tailoring service recommendations.
• Facilitate appointment scheduling and communication with service providers.
• Improve the App through analytics, user feedback, and performance monitoring.
• Send you updates, booking confirmations, reminders, or promotional offers (with your consent).
• Ensure the security of the App and prevent fraud.
• Comply with legal obligations under GDPR and other applicable laws.

4. How We Share Your Information

We do not sell your personal data. We may share your data in the following circumstances:

• Service Providers: We share data with third-party vendors (e.g., cloud hosting, map services like Google Maps, analytics, or payment processors) who act as data processors under GDPR-compliant agreements to protect your data.
• Hairdressers and Barbers: We share necessary booking details (e.g., your name, appointment time, and contact information) with the service provider you book through the App to fulfill your booking.
• Legal Requirements: We may disclose data if required by law, such as in response to a court order or regulatory request.
• Business Transfers: If TrimTime is involved in a merger, acquisition, or sale, your data may be transferred as part of that transaction, with safeguards to protect your rights.

5. Data Storage and Security

We store your personal data on secure servers within the EU or in jurisdictions with adequate data protection standards as per GDPR. We implement appropriate technical and organizational measures, such as encryption for sensitive data (e.g., payment information), to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. For example:

• Account and booking data are retained while your account is active and for a reasonable period thereafter.
• Location data is retained only for the duration of your session unless you consent to ongoing use.
• You can request deletion of your data (see Section 6).

6. Your GDPR Rights

As an EU resident, you have the following rights under GDPR:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data (the "right to be forgotten"), subject to legal obligations.
• Restriction: Request restriction of processing under certain conditions.
• Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
• Object: Object to processing based on legitimate interests or for direct marketing.
• Withdraw Consent: Withdraw consent for processing (e.g., location data or marketing) at any time, without affecting the lawfulness of prior processing.

To exercise these rights, contact us at info@trimtime.se. We will respond within one month, as required by GDPR, though this may be extended for complex requests. If you are dissatisfied with our response, you can lodge a complaint with your local data protection authority (e.g., list of EU supervisory authorities).

7. Third-Party Links and Services

The App integrates third-party services (e.g., map providers like Google Maps or payment processors) or contains links to third-party websites. These third parties are data processors or controllers under GDPR, and we ensure they comply with GDPR where applicable. We are not responsible for their privacy practices, so please review their privacy policies before engaging with them.

8. Children's Privacy

The App is not intended for users under the age of 16, as per GDPR's requirements for children's data. We do not knowingly collect personal data from children under 16. If we learn that we have collected such data, we will take steps to delete it.

9. International Data Transfers

If we transfer your personal data outside the EU/EEA (e.g., to third-party service providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or reliance on adequacy decisions, as required by GDPR.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy in the App or via email. Your continued use of the App after changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your GDPR rights, please contact our Data Protection Officer at:

You may also contact your local data protection authority if you have concerns about our data practices.

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